Air Peace Limited has strongly refuted the allegations contained in a recent publication claiming that the airline sold tickets to Jamaica and subsequently “dumped” passengers in Barbados.
A statement signed by the airline said that the report is misleading, inaccurate, and does not reflect the actual facts surrounding the incident.
Air Peace confirmed that though all tickets were sold strictly in accordance with international airline sales practices and applicable aviation regulations, it however stated categorically that. at no point did the airline engage in deceptive sales or intentionally mislead any passenger regarding their travel arrangements.
The explained that during standard pre-departure profiling and documentation checks at the Murtala Muhammed International Airport(MMIA), Lagos, Nigeria, it was discovered that some passengers did not possess the required transit visas to travel via Antigua to their final destinations, including Jamaica, Trinidad and Tobago, adding that in compliance with regulatory requirements, Air Peace immediately offered the affected passengers a full refund of their tickets.
Air Peace further explained that while some passengers accepted the refund option, others voluntarily requested to be rerouted through Barbados to their final destination, noting that Nigerian passport holders do not require transit visas to travel through Barbados to Jamaica and beyond.
The airline said that based solely on this voluntary request, it facilitated the rerouting, adding that a total of 42 passengers freely and expressly have their tickets rerouted through Barbados to their final destinations.
” No passenger was forced, coerced, or compelled to travel to Barbados.
“Due to an unforeseen operational delay, the passengers arrived in Barbados later than scheduled and consequently missed their onward connections.
‘Unfortunately, the onward tickets originally purchased were not honoured by the airline with whom they intended to travel with. This refusal by the airline to airlift the passengers left them stranded in Barbados,” Air Peace said .
The airline pointed out that some of the passengers who tried to book hotel reservations via credit cards had their transaction declined, hence no evidence of confirmed hotel accommodation during their stay.
Another concern from the Barbados immigration, the airline, said was passengers with a return date of December 31st, 2025, indicated that they would be returning back to Nigeria months later with no alternative means of travel, adding that this is obviously unacceptable.
The Barbados immigration authorities, Air Peace said exercised their sovereign mandate to assess each passenger individually and on a case-by-case basis.
This, the noted is beyond Air Peace’s obligation.
“It is important to note that 67 other passengers from the same passenger group were granted entry and allowed to continue their journeys through Barbados, while 25 passengers were denied entry because of the above stated concerns raised by the Barbados immigration authorities.
Air Peace reiterated that it did not abandon, dump, or deliberately inconvenience any passenger, adding that the airline acted responsibly, transparently, and in good faith at all times by offering refunds, facilitating voluntary rerouting upon passenger request, providing on-ground assistance, and ensuring the safe return of affected passengers.
Air Peace it remain committed to the highest standards of professionalism, regulatory compliance, and customer care.
It urged responsible journalism and encourages media organisations to verify facts with relevant stakeholders before publishing reports that may misinform the public.
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