The Federal Airports Authority of Nigeria (FAAN) said it closed down the KFC facility at the Murtala Muhammed International (MMIA), Lagos for allegedly discriminating against Passenger with Reduced Mobility (PRM ),with effect from March 28, 2024.
FAAN’s action also comes on the heels of social media report on the PRM incident..
A statement signed by the Director Public Affairs and Consumer Protection, Mrs Obiageli Orah confirmed the closure of the KFC.
The statement said that in line with Lagos State law on People with Special Needs , Part C , Section 55 of General Provisions on Discrimination which states that, “A person shall not deprive another person of access to any place , vehicle or facility that members of the public are entitled to enter or use on the basis of the disability of that person.” It added that in view of this FAAN decided to close the KFC facility at the MMIA,Lagos with effect from March 28, 2024.
Orah in the statement said that the Managing Director / Chief Executive Officer of FAAN, Mrs Olubunmi, Kuku intervened swiftly by deploying a management team comprising the Director, Public Affairs and Consumer Protection, Mrs Obiageli Orah, the Regional Manager South West, Mr. Sunday Ayodele, Ag. General Manager Public Affairs, Mrs. Ijeoma Nwosu-Igbo and the International Terminal Manager, Mr. Kerri, to investigate the allegation .
The statement added that it was based on the findings of the team led FAAN to shut down the KFC facility at the MMIA, where the incident occurred.
Meanwhile, FAAN has instructed that the KFC management should tender an unreserved apology,
in writing, to the affected PRM and a policy statement of non-discrimination be written and pasted conspicuously at the door post of its facility at MMIA before it resumes operation.
Similarly, FAAN also used the opportunity to express its unreserved apology to the affected Passenger with Reduced Mobility and assured all airport users that it shall continue to work tirelessly to ensure that the rights of every passenger are not infringed upon.
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